Scheduling Appointments

We have put much effort into designing our scheduling system. Our goal is to allow you to be seen on time for your appointment. We understand that everyone has important obligations throughout the day, and that your time is very valuable.

Please allow the following time for each appointment type:

  • Initial Examination - 60 minutes
  • Records, if not part of the Initial Examination – 20 minutes
  • Initial Bonding - 60 minutes
  • Adjustment Appointments - 30 minutes

Cancellations and No-Shows

During the course of orthodontic treatment, it is imperative that you do not miss a scheduled appointment. Orthodontic forces must be monitored on a regular basis to insure the highest quality of orthodontic care that we can provide. We do, however, realize that some circumstances cannot be avoided, and you will occasionally need to reschedule.

In the event that you miss your regularly scheduled visit, please notify our office within 24 hours of your scheduled appointment. This will allow us to offer your appointment time to other patients. Because our most popular appointments are booked 8 weeks in advance, you may be asked to reschedule during school/work hours. For this reason, we encourage you to make every effort to keep your scheduled visit.

Late Arrivals

In an effort to avoid missed appointments and late arrivals, we have installed an automated calling system to remind you of your appointment date, time and location. To insure that you receive a remainder call, please notify us of any changes to your phone number.

Should you arrive late for an appointment, we will attempt to treat you; however, we may not be able to complete all of the scheduled procedures. In most cases, you can be worked into an opening, assuming that all patients have been seen as scheduled. We will make every effort to work you in, but you may be required in some instances to reschedule your appointment.

Rescheduling Of Appointments

When an appointment has to be rescheduled for any reason, we ask that you take the next available appointment to prevent treatment delays. Because our appointments are scheduled eight weeks in advance, we reschedule appointments on a first-come-first-serve basis. If you are unable to schedule an appointment that is convenient for you, we suggest you take the first available appointment and request that you be put on a waiting list for any cancellations. If there is an opening in the schedule, we will be happy to call you.

Office Hours

Monday: 9:00am to 6:00pm
Tuesday: 8:30am to 5:00pm
Wednesday: 9:00am to 6:00pm
Thursday: 8:30am to 5:00pm
Friday: 8:30am to 5:00pm